Advice and answers from the SkyPrep Team

Search results for:How can I change user passwords

Manager - Changing Passwords

If your users have forgotten their passwords, you can reset their passwords for them by following these steps… To change a user's password, first click on My Groups or My Courses, then on the item name that contains… Next, click on the Edit Password button beside the user

User-Chosen Passwords for New Accounts

You can modify the New Account Email to make users choose their own passwords before signing in for the first time… This will be replaced by a unique link that will prompt the user to set a new password… It could read something like this: Once the email has been sent and the user clicks on the link,

Forgotten Passwords

If you have forgotten your password, just follow the steps in this article to reset your password… If a user can't remember their password, all they have to do is go to the login screen and click on Password… They will receive an email with a link that they can use to reset their password

Course & Group Managers and Their Permissions

You can click here to view how to add Users as Managers to your platform… In the case of adding a new user, a new user will be created and added to the platform and the course… Changing Passwords as a Manager ​ To change a user's password as a manager, first click on My Groups

User Permissions

You can use the dropdown menu to change their role… User permissions are broken down into two levels — platform and group levels… On a Group level, users can be either Viewers or Contributors

User Roles

They can add and remove users, material and assessments, edit user information, change learner grades… Admin: The user role that has the most permissions… Given how much power an admin has over a platform, it is extremely important that you only give admin

Modifying Registration Form Fields

If you need to change the information that's collected when a user self-enrols, follow the steps in this article… ANY CHANGES MADE TO CUSTOM FIELD LABELS WILL ONLY AFFECT THE LABELS AND WILL NOT CHANGE ANY DATA… Phone Number, the user will have SkyPrep listed as their phone number

Setting a User's Password

If a user has forgotten their password, you can manually set a new one for them… Use the Password and Password Confirmation fields to set a new password, then click Update User at the… bottom of the form -- do not click Send New Password to User, as this will simply generate a random

Assigning User Managers

With an additional permission enabled, Group managers can oversee their members across the entire platform in every course/learning path… [Inline Video] User Managers (also Group Managers) can manage the course enrollment and progress of all… Use the Role drop-down menu to change the user to a Manager

User-Specific Notifications

Users on our newest Professional and Enterprise plans can customize email notifications on a per-user… After deciding which email types the user should receive, you can also specify the exact Courses and… by default Power Users: Power Users will have all of the chosen emails enabled by default To change