Advice and answers from the SkyPrep Team

Search results for:How Do I Send Recurring Emails With Zapier

How Do I Send Recurring Emails With Zapier?

Set up your API Key First, you’ll need to create an API key to use with Zapier… Select Schedule by Zapier as your Trigger (use the search bar to find the option) and choose how frequently… When you’re done setting up the recurring email, click Continue

Recurring Training

This article explains the process of setting up recurring courses in your platform, such as for annual compliance training

Not Receiving Emails

If a user is not receiving emails from the platform, this article explains the most common reason and the steps needed to fix it… If they still do not receive any notifications, there are several other reasons for this: The… flagged as spam The email service that the learner is using has been set to only allow incoming emails

Course-Specific Emails

You can use Course Custom Emails to set emails on a per-course basis instead of using the platform-wide Email Templates for every course… This feature works with Course Enrollment Notification Email, Passed Course Notification Email, Failed… Now all you will need to do is add the placeholders into the template body, such as [COURSE_GOALS]

Switching Email Servers

If you want to use your own server to send emails, you will have to provide us with SMTP details. Read this article for more information… If you want to use your own email server for the delivery of SkyPrep emails, just let us know at support… You will also need to provide us with the SMTP details for your email server, including the login information

Sending Password Reset Emails

If a user has forgotten their password, you can send them a new randomly generated password via email… Click on Send new random password to user

How do I create subplatforms?

If you are on the Premium or Enterprise plan and require a subplatform, please contact your account manager.

Resending Course Completion Emails

Course completion emails are sent when a user successfully passes a course. If you need to one to be sent again, follow these steps… question and in the Learners tab, click on the Course Progress button for the user who requires the email… This will trigger a second email to be sent

Duplicate Emails for Users

Emails must be unique. Duplicate emails cannot be used in the platform… If you have multiple platforms, such as with subplatforms, you can use the email once in each

Adding Users Without Their Emails

Emails are used for login purposes for the most part. If you need to add users without emails, follow this article on using a CSV file… You can do this by utilizing our Bulk Upload feature. Click on People, then Users