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Advice and answers from the SkyPrep Team
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How can I access certificates for my completed course as a Learner
Adding Course Certificates
Course Certificates help to show that a learner has passed a course. This article shows how to enable them for your courses.
Viewing a Learner's Certificates
Learner certificates are stored in their profiles. This article is a quick guide for how to access and view them.
Archived Course Progress Status
Archiving a Course Progress will re-enroll a learner into the course and create a new Course Progress.
Communicating With Admins
As a Learner, you are able to communicate with course instructors and administrators using the features highlighted in this article.
Post-Purchase Flow
Several things happen after a user purchases a course. This article covers each step of the automated process, as well as potential issues.
Learner's Course Deadline Passed
This article explains what happens when a learner fails to pass a course by the deadline date.
Accessing Certificates
If you need to view a certificate you earned by completing a course, you can follow the steps shown in this article.
Adding Existing Certificates
If you want to attach a certificate to a user's profile for an external course/certification, follow the steps in this article.
Learner Dashboard Widgets
Learner-Downloadable Content
This article covers how to let Learners download content. Be default, content can only be viewed and cannot be downloaded by non-admins.