Advice and answers from the SkyPrep Team

Search results for:What Services Do I Need To Whitelist For SkyPrep

Services and Domains to Whitelist

SkyPrep relies on multiple services to function properly. If you use a firewall, you may experience issues unless these are whitelisted… SkyPrep uses several different third-party online services as part of it's LMS… Depending on how restrictive your users' network or firewall is, some of them may need to be whitelisted

Enabling SSO for SkyPrep

SkyPrep supports several SSO methods: SAML using OneLogin, Okta, and Azure AD, Active Directory using ADFS, and a custom-built connector… Note: If using SSO to create user accounts, users will need to match your SkyPrep platform's allowed… Active Directory Federation Services Azure Active Directory Okta OneLogin Google

Introduction to SkyPrep APIs

You need to set up your own package to start coding against our APIs… information you need to get started with our APIs… DO NOT expose the API key (for example, in publicly-facing URLs, or within client-facing HTML/JS source

Using SkyPrep Mobile

If you are on an Android device, open the Play Store and search for SkyPrep and tap on SkyPrep LMS Training… When you open the app for the first time, simply enter the email and password you use for your SkyPrep… To do so, click on Catalog at the bottom of your screen

Syncing SkyPrep to Your Calendar

If you have dates and events you need to track, such as deadlines or instructor-led sessions, you can sync them to your calendar… This dialogue may appear differently depending on what browser you are currently using… The browser used for this screenshot was Google Chrome

SkyPrep on Different Devices

While most of our users use SkyPrep on their computers, our platform is fully responsive and will automatically… scale to fit the screen size of the device you are using… we have native apps for both iOS and Android devices

Integrating Zendesk with SkyPrep

We are natively integrated with Zendesk, allowing you to add a button on your Learners' interface that takes them directly to your Zendesk… Scroll down to Integrations, then click on Add to SKyPrep… Once finished, click on Update to save your changes, and click on Test Configuration to ensure that everything

SkyPrep Email IP Addresses

SkyPrep uses several different IP addresses when sending emails from the platform. This article lists the ones you should whitelist… to your email whitelist as these are the IPs that SkyPrep emails originate from: 199.255.192.0… If you find that emails are not getting through to you, you can add the following IPs / IP address ranges

Integrating with GoTo

SkyPrep is directly integrated with GoTo services. This article covers the process of linking your account & creating sessions in SkyPrep… A user will only need to attend one in order to have the ILT marked as completed… To begin using GoTo services (GoToMeeting, GoToWebinar, and GoToTraining), click on Integrations under

Setting up SAML using Auth0

If you use Auth0 for SSO, follow these steps to add SkyPrep to your list of supported services… If there are errors, debug logs will need to be provided before we are able to assist… To begin using Auth0 for SSO with SkyPrep, sign into your Auth0 account and click on Applications from