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Enroll a User in a Group When They Fail a Course

Click Make a Zap.0.png

 

Select SkyPrep.

 

Select Course Failed and click Save + Continue.

 

Test the connection or Save + Continue.

 

Choose the Course ID for the course that needs to be failed to trigger the action and click Continue.

 

Choose a Sample and click Continue on the next page. If you fail to pull in a sample, please ensure that the course has a user in it who has failed.

 

Click on Your Zap currently lacks an Action step. Add one now!

 

Select SkyPrep.

 

Select Enroll a User Into a User Group and click Continue.

 

Test the connection or Continue.

 

Use the User Group ID dropdown to select the group that the user will be enrolled in when they fail the course.

 

In the User ID dropdown, scroll down to Use a Custom Value (advanced) and select it.

 

Click on the Insert a Field button, scroll down to User ID, click on it, and select Continue.

 

Click Send Test to SkyPrep, and if the message says success, your Zap is working! If the message says error, double check that the sample user was not already part of the group. If they were, remove the user from the group and try the test again.

 

Click on Finish, give your Zap a name, then turn it On.

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