Advice and answers from the SkyPrep Team

Search results for:How Do I Clear My Browser Cache

Clearing Browser Cache

If you are having issues viewing content, try clearing your browser cache by following these instructions… To learn how to clear your cache, click on the browser that you use in the list below… Clearing your browser cache can often solve issues with viewing content

SCORM 1.2 Troubleshooting Steps

Clear the cache in your browser. Upload the content using another browser… have trouble opening your SCORM package after waiting for the package to unzip, the first thing to do… Adobe Articulate users whose packages do not work can submit the project file for them to review

How do I create subplatforms?

If you are on the Premium or Enterprise plan and require a subplatform, please contact your account manager.

How Do I Send Recurring Emails With Zapier?

Select Schedule by Zapier as your Trigger (use the search bar to find the option) and choose how frequently

Supported Internet Browsers

These are the internet browsers we suggest using. If you are experiencing issues using the platform, ensure your browser is supported… We recommend that you always use the current version of a browser

Manager - Managing Course Progress

Displays how many assessment attempts were taken and how many are left… On the following page, you will be able to do quite a few actions which we'll break down under the following… Can be expanded to show individual assessment attempts as well as clear them out

Syncing SkyPrep to Your Calendar

Click on Sync My Calendar in the My Learning page… The browser used for this screenshot was Google Chrome… Again, this view might be different depending on the internet browser being used

Integrating with Zoom Meetings

I Can't Connect my Zoom Account

My Library

At the top of the page when viewing content, you'll find buttons to add the file to My Library for quick… The My Library page is a repository of all of the content that you have bookmarked

What is Workflow Automation and What Can I Do With It?