Advice and answers from the SkyPrep Team

Search results for:How can a user reset their password

Manager - Changing Passwords

If your users have forgotten their passwords, you can reset their passwords for them by following these steps… Finally, just enter the new password for the user and click on the Update Password button… To change a user's password, first click on My Groups or My Courses, then on the item name that contains

Sending Password Reset Emails

If a user has forgotten their password, you can send them a new randomly generated password via email… You can resend a password to a user by going to People, then Users… An email containing a link to set a new password will be sent to the user

Setting a User's Password

If a user has forgotten their password, you can manually set a new one for them… Use the Password and Password Confirmation fields to set a new password, then click Update User at the… bottom of the form -- do not click Send New Password to User, as this will simply generate a random

Forgotten Passwords

If you have forgotten your password, just follow the steps in this article to reset your password… If a user can't remember their password, all they have to do is go to the login screen and click on Password… They will receive an email with a link that they can use to reset their password

Setting a User as a Manager

This article covers the options available for changing a user's role to Manager… Once you have assigned the user to the role of a Manager, you can then proceed to select the specific… From here, you can quickly Assign them as a Manager of any Group or Course - under the "select a course

Changing Your Password

This article explains how to change your password after you have signed in. This is not for resetting your password if you've forgotten it… Click on the Account tab, and from there, click on the Change Password button

Changing Your Password

This article explains how to change your password after you have signed in. This is not for resetting your password if you've forgotten it… Click on the Account tab, and from there, click on the Change Password button

User Permissions

You can use the dropdown menu to change their role… On a Group level, users can be either Viewers or Contributors… When creating a Group, you can choose which role Users will join the Group as

Adding Users Without Their Emails

Emails are used for login purposes for the most part. If you need to add users without emails, follow this article on using a CSV file… Enter a password for the user in the Password field… The user can change their password once they have logged in

User Roles

A quick breakdown of the different roles that are available in the platform… They can add and remove users, material and assessments, edit user information, change learner grades… Given how much power an admin has over a platform, it is extremely important that you only give admin