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Advice and answers from the SkyPrep Team
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How do I cancel my account
Account
Cancellation
If you need to
cancel
your
account
, you can follow the steps in this article. It explains the contact method and entire process… You can
cancel
your
account
by calling 1 647 479 2134, Monday to Friday, 10:00 to 18:00 EST… Once you
cancel
, the cancellation is effective immediately
How
do
I
create subplatforms?
If you are on the Premium or Enterprise plan and require a subplatform, please contact your
account
manager… If you are on the Premium or Enterprise plan and require a subplatform, please contact your
account
manager
Integrating with Zoom Meetings
SkyPrep is directly integrated with Zoom. This article covers the process of linking your
account
& creating sessions in SkyPrep…
I
Can't Connect
my
Zoom
Account
… Next, log into your Zoom
account
and navigate to your
Account
Settings page
Account
Sharing
This means that each
account
login would need a different
account
email… It is against SkyPrep's policy to have multiple people share one
account
login… An
account
login is only to be used by a single user
How
Do
I
Send Recurring Emails With Zapier?
Select Schedule by Zapier as your Trigger (use the search bar to find the option) and choose
how
frequently… Note: Make sure the timezone is set in your Zapier
account
settings… Under Choose
Account
, you will need to enter the login credentials of the email address you want the
My
Library
At the top of the page when viewing content, you'll find buttons to add the file to
My
Library for quick… The
My
Library page is a repository of all of the content that you have bookmarked
Integrating with Hibob
Link your Hibob
account
to Merge… The first thing you will need to link your Hibob
account
is your User ID and Token… the customer you are integrating with does not require Payroll, Address, EEO, Home, or Time Off, you
do
What is Workflow Automation and What Can
I
Do
With It?
Uploading User Files & Notes
Account
, then on
My
Documents… Validity:
How
long the upload is valid for, if applicable… enabled, the learner can access the content by clicking on their profile icon in the upper-right, on
My
Changing Timezones
If your course dates
do
not match your own time zone, you can change it and convert all dates and times to match your own… click
My
Account
… When a learner logs into their platform, all they have to
do
is click their name at the top right and