Advice and answers from the SkyPrep Team

Search results for:Can I use the same email for multiple users

Using a CSV to Add Users to Groups

If you need to add multiple users to groups, you can use a CSV file to make the changes in bulk. This article shows you how… For example, if I wanted to enroll a user into Group 1, Group 2, and Group 3 at the same time, I would… If you want to add users into multiple groups simultaneously, it's just a matter of adding the groups

Duplicate Emails for Users

Emails must be unique. Duplicate emails cannot be used in the platform… If you have multiple platforms, such as with subplatforms, you can use the email once in each… You can only use an email once per platform

Enabling Multifactor Authentication

Learn how users can enable SMS and email sign-in authentication… In the MFA section, you have the option to use an Authenticator App like Google Authenticator or receive… Once you've done that, enter the code you see in the text field

User-Chosen Passwords for New Accounts

You can modify the New Account Email to make users choose their own passwords before signing in for the first time… It could read something like this: Once the email has been sent and the user clicks on the link,… somewhere in the email

Filtering the Users Lists

You can quickly filter the users lists of your Courses, Groups, and Learning Paths by using the Filter… and Columns buttons on the page… Filters allow you to set dynamic rules, such as only showing users with specific course statuses, or

Using Usernames to Log In Instead of Emails

If you want to have users log in using a username that is different than the email they use to receive notifications, follow these steps… You will need to change the email column in the Bulk Upload template (you can also use the Bulk Update… Change the email column to notification_email and ensure the notification emails are correct for each

Assigning Training to Groups

Learn how to leverage the Groups and Subgroups features to quickly assign courses to multiple users at once… Click on Users & Groups then click on Groups and choose the group that you want to enroll into courses… You can segment your learners into Groups and assign that Group to a specific course or set of courses

Assigning Courses to Groups

Learn how to leverage the Groups and Subgroups features to quickly assign courses to multiple users at once… You can also choose to assign courses to the Group's sub groups… You can segment your learners into Groups and assign that Group to a specific course or set of courses

Course-Specific Emails

You can use Course Custom Emails to set emails on a per-course basis instead of using the platform-wide Email Templates for every course… To begin, click on the course that you want to add custom fields for and navigate to the Course Settings… Course Notification Email, and the In Progress Course Notification Email

Collecting Customer Information

You can use the custom labels feature to set up information fields that users need to fill in to purchase courses… Please see this article to see how to enable custom data fields for self-enrollment