Advice and answers from the SkyPrep Team

Search results for:How do I add or delete a subgroup

Adding a Subgroup

Subgroups are groups that branch out of parent groups, letting you mimic any organizational structure. This article covers their creation… Just click on a group that you want to add a subgroup to… Once that’s done, click Create a Sub Group at the top right

Enrolling Subgroups into the Parent Group's Courses

If you want to have a parent group's courses automatically assigned to a subgroup during its creation, check out this article… When you create a new subgroup, you can check Inherit courses from parent group… This will automatically keep the subgroup up-to-date with course enrollment from its parent group

How do I create subplatforms?

If you are on the Premium or Enterprise plan and require a subplatform, please contact your account manager… If you are on the Premium or Enterprise plan and require a subplatform, please contact your account manager

The Content Manager Role

A manager that can also create courses, upload material, and create assessments. This article covers how to add them and what they can do… Can a Content Manager also Manage Groups or Courses?… If you click on the Permissions box next to each course or group that they are a Manager of, you can

Adding Administrators

If you need to add an Administrator to your platform, you can do so in the Users page. This article contains a quick summary of what to do… From there, click the blue Add User button on the top right

Deleting Users

If you want to delete a user, follow these steps. Only delete users if you are sure you will not need their course history in the future!… Next, click on the Edit button beside the user you want to delete… Lastly, click on the Delete User button in the window that pops up

How Do I Send Recurring Emails With Zapier?

Create the Zap Next, open Zapier and create a new Zap… Select Schedule by Zapier as your Trigger (use the search bar to find the option) and choose how frequently… Select Send Email or an equivalent action. ​

Using a CSV to Add Users to Groups

If you need to add multiple users to groups, you can use a CSV file to make the changes in bulk. This article shows you how… For example, if I wanted to enroll a user into Group 1, Group 2, and Group 3 at the same time, I would… If you want to add users into multiple groups simultaneously, it's just a matter of adding the groups

Changing Credit Card Details

If you need to add a credit card or update an existing payment method, follow the steps in this article

Deleting a Course

Deleting a course will also delete all associated course history. This article explains the process of deleting a course if necessary… To do this, go to , choose Course to deactivate and go to Course Settings tab… Next, just click on the button highlighted below to select the Delete Course option