Advice and answers from the SkyPrep Team

Search results for:What information do I need to setup SSL

Setting Up SSL

While we provide complimentary SSL certificates, you can follow this guide if you want to use your own… https://www.skyprep.com/dns and once that’s done, get in touch with us and we will provide you with an SSL

Deleting Groups

If you need to remove groups from your platform, this article covers what you need to do… To delete a group, all you need to do is click on Users & Groups then on Groups… Next, click on the group that you want to delete

Adding Administrators

If you need to add an Administrator to your platform, you can do so in the Users page. This article contains a quick summary of what to do… Fill in their information and change the Role from Learner to Admin

Bulk Uploading of Assessment Questions

If you prefer to work in a CSV file and upload questions in bulk, this article covers what you'll need to do… If you want to use the Random Question Bank, you will need to add three additional columns: question-category… You will need to enter TRUE in the cell and fill in the respective question-category that you want to

Collecting Customer Information

You can use the custom labels feature to set up information fields that users need to fill in to purchase courses… Please see this article to see how to enable custom data fields for self-enrollment

Collecting User Information

Custom Labels allow you to tailor the information that you collect and save about your users. This article links to the setup process… You can choose what information you would like to collect from learners… SkyPrep offers an option to create custom forms, allowing you to specify exactly what data you require

What is Workflow Automation and What Can I Do With It?

Available on our current Premium and Enterprise plans, Workflow Automation is a feature that allows you to… specify what actions occur when a trigger condition is met… ’s Information When They Are Added

Modifying Registration Form Fields

If you need to change the information that's collected when a user self-enrols, follow the steps in this article… When a new user tries to register and you have custom fields enabled, they will need to enter the mandatory… It is possible to customize what information fields are shown/required when a user (admins, managers,

Custom Forms for Course Registrations

If you need to collect specific information from users that sign up for courses, follow the instructions in this article… To do this, we first need to create custom fields… To see how to do this, please refer to this article

Setting up SSO using Active Directory Federation Services

If there are errors, debug logs will need to be provided before we are able to assist… Select I do not want to configure multi-factor authentication settings for this relying party trust at… For example, whenever you update the SSL certificate on your ADFS server, make sure to update the metadata