Advice and answers from the SkyPrep Team

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Creating Rich HTML Content

SkyPrep has a built-in Rich HTML editor that allows you to create basic text documents as well as create and edit HTML content… Click on Rich HTML and add your content… Once you're done, click on Create HTML Document at the bottom (you may need to scroll down to see it)

Using SkyPrep Mobile

If you are on an Android device, open the Play Store and search for SkyPrep and tap on SkyPrep LMS Training… You can also enroll in courses using the app… Clicking on Me at the top will let you view your Certificates as well as let you launch SkyPrep in your

SkyPrep on Different Devices

While most of our users use SkyPrep on their computers, our platform is fully responsive and will automatically

Introduction to SkyPrep APIs

Similarly, the SkyPrep domain can be passed in a HTTP header named X-SkyPrep-Acct-Key… The API key can also be passed in as a HTTP header named X-SkyPrep-API-Key… DO NOT expose the API key (for example, in publicly-facing URLs, or within client-facing HTML/JS source

Enabling SSO for SkyPrep

SkyPrep supports several SSO methods: SAML using OneLogin, Okta, and Azure AD, Active Directory using ADFS, and a custom-built connector… Note: If using SSO to create user accounts, users will need to match your SkyPrep platform's allowed… domains if you have restrictions in place

Integrating Zendesk with SkyPrep

You can easily add a link to your company’s Zendesk portal by following these instructions… Scroll down to Integrations, then click on Add to SKyPrep… If you don’t know where to find your Secret Key, you can click on the (?)

SkyPrep Email IP Addresses

SkyPrep uses several different IP addresses when sending emails from the platform. This article lists the ones you should whitelist… If you find that emails are not getting through to you, you can add the following IPs / IP address ranges… to your email whitelist as these are the IPs that SkyPrep emails originate from: 199.255.192.0

Syncing SkyPrep to Your Calendar

If you have dates and events you need to track, such as deadlines or instructor-led sessions, you can sync them to your calendar… Click on Sync My Calendar in the My Learning page… If you already have a default calendar application chosen, you can skip this step

Integrating with ClickMeeting

SkyPrep is directly integrated with ClickMeeting. This article covers the process of linking your account & creating sessions in SkyPrep… In the ClickMeeting box, click Add to SkyPrep. Proceed to the ClickMeeting site… In SkyPrep, go to Courses, then select the course that you want to add the ClickMeeting webinar to

Integrating with Microsoft Teams

SkyPrep is directly integrated with Microsoft Teams. This article covers the process of linking your account & creating sessions in SkyPrep… This will create another slot that users can join… Once they sign up, they can enter the session as an attendee by clicking on the item in the course