Advice and answers from the SkyPrep Team

Search results for:Why are my learners not progressing

Assigning New Material to Passed Learners

Adding material to a course that a user has passed will not require them to view it. This article covers the steps to ensure completion… Since the learner has already completed the course, any new material that you add will not be required… progress of a learner, simply navigate to the course that the learner is enrolled in and click on the Learners

Archived Course Progress Status

Archiving a Course Progress will re-enroll a learner into the course and create a new Course Progress… To begin, select a course then on the Learners tab, select Action -> View Course Progress

In-App Course Progress Bulk Updates

A feature to Bulk update Course Progresses for a particular course within the platform… To begin, click on the Course that you want to update Course Progresses on, then navigate to the Learners… Multi-select the Learners you would like to update Course Progresses for then click on the Update Course

Enrolling Learners

This article covers the various methods of course enrollment that are available to you, including via the course's Users tab and the API… There are several methods of adding learners to a course: through the Users page, the course page, the… Click on the Learners tab, then click on Enroll Users

Unenrolling Learners

This article covers unenrolling users from courses. Unenrolled users can no longer see the course but will retain all history and progress… To unenroll a user, navigate to the course's Learners tab, find the user you want to unenroll, then click… If you decline, the user will not be unenrolled

Providing Assessment Feedback to Learners

Set what is shown to learners after they complete an assessment… Viewing Feedback If your learners want to view feedback for an assessment that they previously completed

"Upcoming" Courses

Courses can appear as "Upcoming" to Learners for several reasons. This article covers the reason why a course may not yet be accessible… If there are any prerequisites, either for courses or credits, that are not completed by a learner, they… A course can appear as upcoming if the Start Date has not yet arrived

Custom Course Attributes

Similar to Custom User Properties, this feature will allow you to add Custom Properties to Course Progresses… These Custom Properties can be enabled as a column in the table view of the learners tab of a course… Next, in the Learners tab, select the users you would like the Custom Properties to apply for, then click

Customizing the Dashboard

Learner Dashboard Widgets… Learner Navigation Bar… Learners can toggle freely

Learner-Downloadable Content

This article covers how to let Learners download content. Be default, content can only be viewed and cannot be downloaded by non-admins… regardless of whether the item allows learners to download it and irrespective of whether you are using… setting is disabled by default, so unless you allow downloading when you upload the material, you will not