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Advice and answers from the SkyPrep Team
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If I unenroll a user will all of their course progress be cleared
Archived Course Progress Status
Archiving a Course Progress will re-enroll a learner into the course and create a new Course Progress.
Modifying a User's Course Progress
If you need to change a user's course progress, like setting an item as (not) viewed or changing their overall status, follow these steps.
Deleting a Course
Deleting a course will also delete all associated course history. This article explains the process of deleting a course if necessary.
Unenrolling Learners
This article covers unenrolling users from courses. Unenrolled users can no longer see the course but will retain all history and progress.
Course Progress After Being Unenrolled.
A quick description of what happens to a learner's course progress and status when they are unenrolled from a course.
Manager - Managing Course Progress
Course Progress refers to a user's overall course status (Passed/Failed/Not Started), as well as individual module completion.
Deleting Users
If you want to delete a user, follow these steps. Only delete users if you are sure you will not need their course history in the future!
Disabling User Logins
Disabling user logins prevents users from being able to log in while maintaining all of their information and course history.
Course & Group Managers and Their Permissions
This article covers the process of assigning managers to Groups and Courses, as well as setting their permission levels in each.
Enroll a User in a Course When They Fail a Course