Advice and answers from the SkyPrep Team

Search results for:How do I change my password

Changing Your Password

This article explains how to change your password after you have signed in. This is not for resetting your password if you've forgotten it… Go to My Account. Click on the Account tab, and from there, click on the Change Password button

Changing Your Password

This article explains how to change your password after you have signed in. This is not for resetting your password if you've forgotten it… Click on the Account tab, and from there, click on the Change Password button… In the top right, click on the arrow beside your name and go to My Account

Manager - Changing Passwords

If your users have forgotten their passwords, you can reset their passwords for them by following these steps… To change a user's password, first click on My Groups or My Courses, then on the item name that contains… Finally, just enter the new password for the user and click on the Update Password button

How do I create subplatforms?

If you are on the Premium or Enterprise plan and require a subplatform, please contact your account manager.

Setting a User's Password

If a user has forgotten their password, you can manually set a new one for them… Use the Password and Password Confirmation fields to set a new password, then click Update User at the… bottom of the form -- do not click Send New Password to User, as this will simply generate a random

Sending Password Reset Emails

If a user has forgotten their password, you can send them a new randomly generated password via email… You can resend a password to a user by going to People, then Users… Click on Send new random password to user

Course & Group Managers and Their Permissions

Upon clicking this, they will see the selections below it change to My Dashboard, My Groups, My Courses… Changing Passwords as a Manager ​ To change a user's password as a manager, first click on My Groups… You can click here to view how to add Users as Managers to your platform

Forgotten Passwords

If you have forgotten your password, just follow the steps in this article to reset your password… If a user can't remember their password, all they have to do is go to the login screen and click on Password… They will receive an email with a link that they can use to reset their password

How Do I Send Recurring Emails With Zapier?

Select Schedule by Zapier as your Trigger (use the search bar to find the option) and choose how frequently

Changing Timezones

If your course dates do not match your own time zone, you can change it and convert all dates and times to match your own… When a learner logs into their platform, all they have to do is click their name at the top right and… click My Account