Advice and answers from the SkyPrep Team

Search results for:Are there other languages to pick from

Available Languages

SkyPrep supports multiple languages for both the Learner and Admin interface. The supported languages are listed here… From there, you can change Language to your language of choice… The platform will change languages for users that have not manually set their languages, as the default

Changing Languages

If the platform language doesn't match your own, you can change the interface's language by following these steps… From there, they can change Language to their language of choice… For example, if the default platform language is English but a learner wants to switch to German, the

Creating Assessments Using Existing Questions

This covers the question pool feature and will allow you to quickly create assessments from existing questions, such as for final exams… From there, click on on the button beside Create Assessment then click on Create New Assessment from… You will be taken to a new page where you can choose from existing questions

Submitting Support Requests

In order to ensure we are able to provide you with the best support possible, there are several things we ask for when you submit a ticket… For example, if you are trying to add a user to a course and it's not working, let us know which method… add them to, as well as the name and emails of some of the users you're trying to add. 3) Any other

Allowing Multiple Fill-In-The-Blank Answers

When there is more than one acceptable answer, a comma can be used to differentiate been multiple-word answers and different variations… You can use commas to separate acceptable answers… For example, if you wanted to allow both "gray" and "grey" as answers, you would type gray, grey

Modifying Registration Form Fields

If you need to change the information that's collected when a user self-enrols, follow the steps in this article… To collect data from users when they self-enroll, click on the course that you want to enable it for… Go to General Settings and click on Pick Fields beside Additional Registration Fields

Social Login Options

You can allow your learners to log in with other credentials, such as LinkedIn, Facebook, Windows Live, or Google credentials… Just click on Customization, then in the Settings tab, scroll down to Sign Up & Login, and choose the… options you want to enable

Checking Email History

This feature allows you to see the status of the emails sent to learners, when they were sent, and whether there were bounces or failures… If you want to see whether your emails are being delivered to a user, all you need to do is click on… There are several different options that might show up in the Status column

File Size Limits

While there is no strict file size limit that we impose, we do have recommendations for file sizes you should stay under… to allow learners to download the files instead… maximum SCORM Packages: No maximum PowerPoint Presentations: 200MB or less is recommended Other

Adding a Welcome Screen

Welcome Screens are shown as soon as a Learner logs in. They can be used for announcements, walkthroughs, or anything else you can think of… You can also attach an image or a video from your existing Materials list using the Pick from Existing… To reorder the slides, simply drag the Move Icon to where you want the slide to go (first slide is the