Advice and answers from the SkyPrep Team

Search results for:What happens when I delete a course

Course Progress After Being Unenrolled.

A quick description of what happens to a learner's course progress and status when they are unenrolled from a course… If you unenroll a learner from a course, the learner's course progress will saved

Learner's Course Deadline Passed

This article explains what happens when a learner fails to pass a course by the deadline date… The default platform behavior for when a learner fails to complete a course by the deadline date, will… Alternatively, if you want a soft deadline where learners can still access the course, let your account

Enroll a User in a Course When They Fail a Course

If you fail to pull in a sample, please ensure that the course has a user in it who has failed… Select Enroll a User Into a Course and click Continue… Click Make a Zap. Select SkyPrep. Select Course Failed and click Save + Continue

Enroll a User in a Course When They Pass a Course

If you fail to pull in a sample, please ensure that the course has a user in it who has passed… Select Enroll a User Into a Course and click Continue… When asked to pick a sample to set up the Zap, click Continue

Deleting a Course

Deleting a course will also delete all associated course history. This article explains the process of deleting a course if necessary… When you delete the course, the respective course history of all users will also be deleted… Next, just click on the button highlighted below to select the Delete Course option

Update a User’s Information When They Pass a Course

If you fail to pull in a sample, please ensure that the course has a user in it who has passed… When asked to pick a sample to set up the Zap, click Continue… Enter the profile updates that you want to occur when the user passes the course and click Continue

Update a User’s Information When They Fail a Course

If you fail to pull in a sample, please ensure that the course has a user in it who has failed… Click Make a Zap. Select SkyPrep. Select Course Failed and click Save + Continue… Next, enter the profile updates that you want to occur when the user fails the course and click Continue

Enroll a User in a Course When They Are Added

Select Enroll a User Into a Course and click Continue… Use the Course ID dropdown to choose which course the user will be enrolled into… Give your Zap a name, then turn it On

Enroll a User in a Group When They Fail a Course

If you fail to pull in a sample, please ensure that the course has a user in it who has failed… Click Make a Zap. Select SkyPrep. Select Course Failed and click Save + Continue… Use the User Group ID dropdown to select the group that the user will be enrolled in when they fail the

Enroll a User in a Group When They Pass a Course

If you fail to pull in a sample, please ensure that the course has a user in it who has passed… Click Make a Zap. Select SkyPrep. Select Course Passed and click Save + Continue… When asked to pick a sample to set up the Zap, click Continue