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Advice and answers from the SkyPrep Team
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How can I send a password reset email to a Learner
Sending Password Reset Emails
If a user has forgotten their password, you can send them a new randomly generated password via email.
Learner Data Forms
Learner Dashboard Widgets
Learner-Downloadable Content
This article covers how to let Learners download content. Be default, content can only be viewed and cannot be downloaded by non-admins.
Setting a User's Password
If a user has forgotten their password, you can manually set a new one for them.
Learner Signatures/Attestations
If you need users to sign or confirm something within a course, you can use the Learner Signature feature explained in this article.
Forgotten Passwords
If you have forgotten your password, just follow the steps in this article to reset your password.
Changing a User's Email
If you need to change a user's email, follow these steps. This will also change the username that they use to login to the platform.
Adding Users in Bulk
This article covers the process of using a CSV file to add multiple people at once into the platform.
Learner's Course Deadline Passed
This article explains what happens when a learner fails to pass a course by the deadline date.