Advice and answers from the SkyPrep Team

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PowerPoint/Video Errors When Viewing

Studio Audio/Video Explainers

This feature lets you attach voiceovers and explainer videos to any of your Studio content, helping provide guided experiences to Learners.

Course & Group Managers and Their Permissions

This article covers the process of assigning managers to Groups and Courses, as well as setting their permission levels in each.

Deleting a Course

Deleting a course will also delete all associated course history. This article explains the process of deleting a course if necessary.

Uploading Material

This article explains how to add material to your platform and also contains a video for easy reference.

Adding Users Without Their Emails

Emails are used for login purposes for the most part. If you need to add users without emails, follow this article on using a CSV file.

Content Manager - Adding Material

Material is the training content you upload — courses consist mostly of material and it's important to know how to add them, as shown here.

Uploading SCORM Packages

SCORM packages cannot be uploaded like normal material and they have an upload option specific to them. This article explains the process.

Updating Material

This article explains how to update old content without affecting users who have already completed the previous version.

Uploading SCORM Packages

SCORM packages cannot be uploaded like normal material and they have an upload option specific to them. This article explains the process.