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Advice and answers from the SkyPrep Team
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How Can I Fix a PowerPoint That Isn t Displaying Correctly
PowerPoint/Video Errors When Viewing
Keynote Presentation Support
This article covers the process of importing Keynote presentations into SkyPrep as they cannot be directly added.
The Content Manager Role
A manager that can also create courses, upload material, and create assessments. This article covers how to add them and what they can do.
File Size Limits
While there is no strict file size limit that we impose, we do have recommendations for file sizes you should stay under.
Supported Course Module Types
Courses can be created out of a variety of file types and modules. This article lists some of the more common formats we support.
Using SkyPrep Mobile
Enforcing Module Viewing Sequence
If you want to enforce a specific order in which users need to view course modules, this article explains how you can do that.
Using Knowledge Checks
Knowledge Checks are pop-up questions that can be displayed when a user is viewing content. This article covers the setup process.
Using Knowledge Checks
Knowledge Checks are pop-up questions that can be displayed when a user is viewing content. This article covers the setup process.
Not Receiving Emails
If a user is not receiving emails from the platform, this article explains the most common reason and the steps needed to fix it.